Politique de remboursement

Shipping fees to return your item are covered by the buyer, unless there is visible reason that the item is defective. At that point an exchange will be made.

To start a return, or if you have any questions you can contact us at vanessadasilvaevents@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or used products.


Exchanges
No exchanges are made unless the item is defective.


Refunds
No refunds will be made. An exchange or store credit will be offered if an item is damaged.